L’Officina is the signature restaurant of Winter Garden Hotel, a four-star property located just a few minutes from Bergamo Orio al Serio Airport. Every day we welcome hotel guests, business and leisure travelers, as well as private and corporate events, delivering professional service with a strong focus on hospitality and guest satisfaction.
To expand our team, we are looking for Waiters/Waitresses to join us on an on-call basis under an intermittent employment contract.
The role
The successful candidate will be involved in front-of-house operations, contributing to service quality and ensuring an excellent guest experience during regular restaurant service, events, and banquets.
- Welcome and assist guests throughout the dining experience;
- Provide table service with professionalism, attentiveness, and courtesy;
- Prepare and maintain the dining room setup and mise en place;
- Restore and organize service areas at the end of each shift;
- Collaborate with kitchen and bar teams to ensure smooth and efficient operations;
- Support lunch, dinner, event, and banquet services;
- Contribute to maintaining the restaurant’s quality standards and service excellence.
Requirements
- Good command of the English language (B1/B2 level);
- Knowledge of an additional foreign language is considered an advantage;
- Strong customer-service attitude and enjoyment of guest interaction;
- Availability to work shifts, including weekends and public holidays.
Personal attributes
- Excellent interpersonal and teamwork skills;
- Attention to detail, organization, and accuracy;
- Operational flexibility and adaptability;
- Reliability and sense of responsibility;
- Strong commitment to guest satisfaction and service quality.
What we offer
- Intermittent (on-call) employment contract;
- Opportunity to work in a professional and dynamic environment;
- Initial training and on-the-job support;
- Experience within a well-established and respected hospitality organization;
- Hourly compensation ranging from €9.00 to €13.00 gross, based on experience and qualifications.
Working schedule
- Rotating shifts covering lunch and dinner services;
- Indicative lunch shift: 11:00 AM – 4:00 PM;
- Indicative dinner shift: 6:00 PM – 12:00 AM;
- Scheduling planned according to restaurant operations and event requirements.
We welcome applications from all qualified candidates regardless of gender, age, nationality, ethnicity, religion, disability, sexual orientation, or any other protected characteristic.