L’Officina is the signature restaurant of Winter Garden Hotel, a four-star property located in Grassobbio (Bergamo), recognized as a leading destination for hospitality, dining, and events in the local area.
To support lunch and dinner services as well as peak operational periods, we are seeking a restaurant host / hostess to join our team under an intermittent (on-call) employment contract.
The role
The successful candidate will become part of a structured, dynamic, and guest-focused environment, working closely with the restaurant, kitchen, and hotel reception teams to ensure a seamless guest experience.
- Welcome guests and manage front-desk restaurant operations;
- Handle telephone and online reservations;
- Coordinate table assignments and guest flow management;
- Provide operational support to the dining room team;
- Manage cashiering activities and guest payments;
- Assist guests with requests and special needs;
- Facilitate communication between restaurant and hotel departments;
- Support basic administrative and back-office activities.
Requirements
- Good command of the English language;
- Proficiency in standard computer applications and reservation systems;
- Availability to work shifts, including weekends and public holidays.
Personal attributes
- Excellent communication and interpersonal skills;
- Friendly, professional, and guest-oriented attitude;
- Strong attention to detail and accuracy;
- Organizational and multitasking abilities;
- Confidence in dealing with guests and handling requests;
- Reliability and collaborative mindset.
What we offer
- Intermittent (on-call) employment contract;
- Professional and structured working environment;
- Initial training and operational support;
- Opportunities for ongoing collaboration and potential future part-time or full-time employment;
- Indicative hourly compensation ranging from €8.00 to €11.00 gross, based on experience and qualifications.
Working schedule
- Lunch service: approximately 11:00 AM – 4:00 PM;
- Dinner service: approximately 6:00 PM – 12:00 AM;
- Work schedules planned according to restaurant operations and event requirements.
We welcome applications from all qualified candidates regardless of gender, age, nationality, ethnicity, religion, disability, sexual orientation, or any other protected characteristic.